Terms of use

How to order

A. On-Line

You can buy Online 24 hours a day through the reliable and secure e-shop.

B. By phone

You can call us to place an order of the products you are interested in.

Phone number for Orders: +30.2241047783
Working Hours: 09:00 - 15:00 daily except Sundays

C. By e-mail or fax

You can also place your order by e-mail at: This email address is being protected from spambots. You need JavaScript enabled to view it. or fax to +30.2241047783


Shipping

All orders are shipped within 24 hours or the next working day by collaborating UPS. Orders are shipped within 24 hours or the next working day by the partner company transport.

- For orders up to 3kg the shipping cost is 24.95 euros. For each zone, the amount varies.


Payment methods

1. Visa

Cards that are supported by the system are Visa, Mastercard, Maestro, Electron and American Express, Greece and abroad.

2. Paypal

You can pay your order through Paypal


Minimum order

The minimum order is 30 €.


Return Policy

You have the right to return products that you have bought within 10 days from the date of receipt it. In this case you will be charged the cost of returning the products.

Returns are accepted only if the products you wish to return are in the same condition as received, with the same package that you was delivered, along with the sales receipt or invoice.

Please contact us before returning a product, by phone at +30.2241047783 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or Fax at +30.2241047783.


Secure Transactions

All payments made using cards processed through the electronic payment platform "Alpha e-Commerce" of Alpha Bank and uses encryption with TLS 1.1 protocol encryption 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.


Order Cancellation & Refunds

You may cancel your order with refund within 24 hours from the time you made the online order and only if the order has not been sent.

You can contact us by phone or email +30.2241047783 at This email address is being protected from spambots. You need JavaScript enabled to view it. or Fax +30.2241047783 to cancel orders and refund.