Terms and Conditions
How to order
You can buy Online 24 hours a day through the reliable and secure e-shop.
B. By phone
You can call us to place an order of the products you are interested in.
Phone number for Orders: +30.2241047783
Working Hours: 09:00 – 15:00 daily except Sundays
C. By e-mail or fax
You can also place your order by e-mail at: [email protected] or fax to +30.2241047783
All orders are shipped within 24 hours or the next working day by collaborating UPS. Orders are shipped within 24 hours or the next working day by the partner company transport.
– For orders up to 3kg the shipping cost is 24.95 euros. For each zone, the amount varies.
1. Visa via Vivawallet
Cards that are supported by the system are Visa, Mastercard, Maestro, Electron and American Express, Greece and abroad.
You can pay your order through Paypal
The minimum order is 30 €.
You have the right to return products that you have bought within 10 days from the date of receipt it. In this case you will be charged the cost of returning the products.
Returns are accepted only if the products you wish to return are in the same condition as received, with the same package that you was delivered, along with the sales receipt or invoice.
Please contact us before returning a product, by phone at +30.2241047783 or email [email protected] or Fax at +30.2241047783.
All payments made using cards processed through the electronic payment platform “Alpha e-Commerce” of Alpha Bank and uses encryption with TLS 1.1 protocol encryption 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
Order Cancellation & Refunds
You may cancel your order with refund within 24 hours from the time you made the online order and only if the order has not been sent.
You can contact us by phone or email +30.2241047783 at [email protected] or Fax +30.2241047783 to cancel orders and refund.